OUTCOMES BY ARRAY

The Problem with Work Today

Work Is Broken. Productivity Is Measured Wrong.

Across the Essential Economy, the connection between individual performance, productivity, and business results has broken down. Most organizations still measure labor productivity as output divided by hours or headcount—assuming that every hour and every worker contributes equally.

That assumption is false—and it’s costing businesses money.

The Hours-Based Productivity Trap

When You Assume an Hour Is an Hour, You Break the Math

Most organizations define productivity as output divided by hours or people. This assumes everyone produces the same results.

When performance falls short, the only option left is to cut hourly costs. This hides real differences in how people perform and forces a tradeoff between cost and execution.

Every Customer Eventually Has to Find Savings

The Math Always Shows Up

In real operations, success comes down to how much work gets done for what’s spent on labor.

When all hours are treated as equal, savings come only from lowering wages or rates. That approach doesn’t improve performance—it just shifts pressure onto workers and vendors.

Key insight:

The opportunity isn’t paying less per hour.
It’s getting more done for the labor spend you already have.

Performance Varies in Every Workforce

Not All Output Is Created Equal

In every workforce, some people consistently get more done than others.

In a functioning system, those differences would be visible and managed. But most organizations lack the tools to clearly measure individual performance, so they rely on averages and hope strong performance offsets weaker performance.

That assumption is expensive.

How Outcomes by Array Drives Superior Results

Outcomes by Array improves results by identifying strong performers and helping them deliver consistently better work.

IDENTIFY

Identify High Performers at Your Target Wage

Array uses technology and data-driven sourcing to identify High Performers at the price point your operation requires. We don’t just hire to fill roles—we focus on finding people who get more done for the pay you’re already offering.

This means more work gets completed without increasing your overall labor spend.

AMPLIFY

Help Your Best People Do Their Best Work

Strong performers often lack clear feedback, recognition, or support. Outcomes by Array makes performance visible and reinforces the behaviors that drive results.

By setting clear expectations and recognizing strong performance, organizations get more consistent output from their most valuable people.

COORDINATE

Turn Individual Performance into Operational Results

Individual performance only matters when work is coordinated effectively. Outcomes by Array aligns people, shifts, and sites so effort translates into predictable execution.

This reduces gaps, improves handoffs, and keeps operations running smoothly without adding management layers.

From Hours to Outcomes

We Reconnect the Broken Chain

Outcomes by Array replaces an hours-based labor model with an outcomes-based productivity system—designed for real-world operations where variance matters.

Individual

Productivity

Results